Press Windows and Pause|Break at the same time to bring up the System information window.Select Device Manager Control Panel from the list. Press the Windows and R keys at the same time, and then type device manager in the Run window.If not, you may need to reboot and check again, but for me, this resolved my issue immediately.This article covers the following products: ![]() Note: take care not to click scan for hardware changes, nor plug-in or remove devices while doing this or it may end up re-adding hardware you've already removed during this process.ħ) Do the same for the rest of the HID Keyboard Devices.Ĩ) When all Logitech HID devices for the category are removed, plug in any device of it's type (may need to unplug / plug back in) and it will trigger window's automatic "scan for hardware changes" and should reinstall any drivers for hardware you need.ĩ) Open G Hub and see if the issue is resolved. ![]() If it is an 046D device, close the properties panel, right click the HID Keyboard Device in question, and select "Uninstall Device". If not an 046D device, move on, this is not the hardware we are looking for. It could have any other series of characters and strings after that, depending on the device model, and how windows ended up reading the ID. If it's logitech, it should begin with "HID\VID_046D". You'll see a wacky string of characters representing the Hardware IDs mentioned earlier. * Note: You may need to right click the result and run-as administrator if you aren't currently on a privileged account.ģ) Expand the Keyboards folder (or your respective hardware category).Ĥ) Right click the first HID Keyboard Device and select "properties".Ħ) Select "Hardware Ids" from the Details tab's property dropdown. Identifying the handful of Logitech Vendor ID devices is a fairly simple task, and was faster for me than trying to chase down the correct hardware.įor anyone in this situation, you may want to try this yourselves (I will use a keyboard an example - keep in mind, if you uninstall a mouse driver, you may lose access to your mouse, and need to make note of which ID it is exactly so you don't do it repeatedly if you try again - generally unplugging and pugging the device back in is enough to trigger reinstallation of the drivers):ġ) Make sure the devices you wish to remove are not plugged in (including wireless dongles / charge pads!).Ģ) Open start menu, type devmgmt.msc and select "device manager" from the results to launch the windows Device Manager snap-in. For those who don't know, most hardware is shipped with a small 4 character Vendor ID, along with a 4 character Device ID, both in hexadecimal format. If you have a mouse / headphones / microphone issue, you may need to do something similar, but in each respective Device's category of Device Manager.īecause the devices aren't displayed with clear labels in Device Manager, I opted to remove all HID keyboard devices with VID_046D (Logitech's Vendor ID). Since my issue was related to a Logitech Keyboard, I was able to overcome the issue by removing the keyboard device from Device Manager (Windows 10). I didn't see this clearly outlined anywhere, and ended up fumbling through many threads of people pointing to poor suggestions like the complete removal/reinstallation of G Hub, or completely reformatting a PC to overcome the issue, but nothing that would lead to an immediate solution. ![]() ![]() A few minutes ago I encountered a scenario where I had two of the same device (one a replacement for the other) in G Hub and couldn't find a clear method to remove the old one.
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